How to Apply

To be considered for Transport Assistance, a parent/carer of the student must complete an online application for Transport Assistance.

SBS may require clarification and/or additional information before Transport Assistance is assessed.

The assessment process may take up to 10 working days to complete.

Please Note: Due to the large volume of applications we are receiving, it may take longer than usual to process your claims and applications.

Families will be advised of the outcome of their application as soon as possible.

Your patience is appreciated during this period.


Parents/Carers should be aware that delays in processing will occur:


  • During peak periods such as the commencement of the school year.
  • If the student uses a wheelchair or requires special equipment to travel on a bus service, as an Occupational Therapist is required to prescribe an appropriate restraining device.
  • In rural areas, if a shire is required to approve a road for use or create a bus stop/turnaround point.

Please note that for the protection of confidential and personal information contained in the on-line application process, it will not be possible for a parent/carer to partially save an application form, the application form must be completed in one session.

Prior to commencing the application process for Transport Assistance, SBS recommends that you have the following information available:

  • Your details including date of birth, telephone, fax and email address.
  • Student's details including date of birth and year of study.
  • Name of the school that the student will be attending.
  • Details regarding any medical conditions, allergies, or disabilities that affect the student.
  • If applicable, details of the student's wheelchair, including make, model and the combined weight of the chair and the student.
  • The number of days the student will be travelling to school.
  • The shortest practical distance in kilometres, from your home address to the student's school.
  • The shortest practical distance in kilometres, from your home address to the students closest existing bus stop (applicable to mainstream students only).
  • The name, address and contact details of at least two people that are able to care for the student on the rare occasions when you are not at the bus stop when the bus drops off the student. Where possible these emergency contacts should be in close proximity to the address where the student is dropped off and with someone that is likely to be at home in the afternoon.

To apply for Transport Assistance online please click on the iconOrange Apply Now button with bus icon

Who may apply on behalf of a student?

SBS can only consider applications for Transport Assistance from persons legally authorised to do so, e.g. parents, carers, school principals, legal guardians and authorised Government agencies.

If you do not have internet access at home, you may be able to access the internet at the following places:

  • your local telecentre;
  • your local school;
  • your local library.

If you are unable to find one of these places please Contact Us for assistance.

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