To be considered for Transport Assistance, a parent/carer of the student must complete an online application for Transport Assistance.

Schoolbuses may require clarification and/or additional information before Transport Assistance is assessed.

The assessment process may take up to 15 working days to complete.

Please Note: Due to the large volume of applications we are receiving, it may take longer than usual to process your claims and applications.

Families will be advised of the outcome of their application as soon as possible. Your patience is appreciated during this period.

Parents/Carers should be aware that delays in processing will occur:

• During peak periods such as the commencement of the school year.
• If the student uses a wheelchair or requires special equipment to travel on a bus service, as an Occupational Therapist is required to prescribe an appropriate restraining device.
• In rural areas, if a shire is required to approve a road for use or create a bus stop/turnaround point.

Please note that as the application form must be completed in one session, it is not possible to partially save an application.

Prior to commencing the application process for Transport Assistance, Schoolbuses recommends that you have the following information available:

• Your details including date of birth, telephone, and email address.
• Student's details including date of birth and year of study.
• Name of the school that the student will be attending.
• Details regarding any medical conditions, allergies, or disabilities that affect the student.
• If applicable, details of the student's wheelchair, including make, model and the combined weight of the chair and the student.
• The number of days the student will be travelling to school.
• The name, address and contact details of at least two individuals who the PTA or the bus contractor/driver can contact in the unlikely event of an emergency. Where possible these emergency contacts should be in close proximity to the address where the student is dropped off and with someone that is likely to be at home in the afternoon.

To apply for Transport Assistance please click here:

Who may apply on behalf of a student?

Schoolbuses can only consider applications for Transport Assistance from persons legally authorised to do so, e.g. parents, carers, school principals, legal guardians and authorised Government agencies.

If you do not have internet access at home, you may be able to access the internet at the following places:

• your local Community Resource Centre (Telecentre);
• your local library; or
• your local school.

If you are unable to find one of these places please Contact Us for assistance.