Welcome to School Bus Services
Student Transport Assistance Policy
Changes to eligibility for regional families to access transport assistance are being applied for the 2024 school year following recommendations from the Parliamentary Public Accounts Committee's Bus Fair Report published in 2023.
A summary of key eligibility changes is available here.
The Student Transport Assistance Policy has been updated to reflect a number of the recommendations in the Report.
Welcome to School Bus Services
Student Transport Assistance Program – Apply Now
Please note School Bus Services endeavours to process Transport Assistance Applications within 10 business days from the date the application is received by School Bus Services.
School Bus Services receives a high number of applications for Transport Assistance prior to the end of the year which results in longer than expected processing times. We ask for your patience and understanding during these busy times.
If your application is submitted after 15th December for the following school year, your application may not be processed until the first few weeks of Term the following year.
Department of Education Term dates are available here.
Transport Application Processing Delays
We apologise for any inconvenience caused by the extended wait times you may be experiencing. Please be advised that School Bus Services currently has staffing shortages, which are impacting our ability to maintain our usual level of service. We are actively working to address this issue which will take some time to resolve and appreciate your patience and understanding during this challenging time. Rest assured, we are committed to resolving these delays as quickly as possible. Thank you for your continued support.
If you do have a question regarding the process of your application, please refer to our FAQ sheet in the first instance. We receive a large volume of calls during this period which detracts from staff processing applications.
Please allow at least 15 working days from your submission date before making contact regarding your application. Making contact prior to this or sending multiple requests, will not speed up the application process.
Thank you in advance for your patience and understanding.
Please note:
• If your child is changing schools or residential address, a new application is to be submitted.
• Each child requires their own application for school bus services.
Applications can be submitted by pressing the ‘Apply Now’ button above or clicking here.