Welcome to School Bus Services
Student Transport Assistance Policy
Changes to eligibility for regional families to access transport assistance are being applied for the 2024 school year following recommendations from the Parliamentary Public Accounts Committee's Bus Fair Report published in 2023.
A summary of key eligibility changes is available here.
The Student Transport Assistance Policy has been updated to reflect a number of the recommendations in the Report.
Welcome to School Bus Services
Student Transport Assistance Program – Apply Now
Please note School Bus Services endeavours to process Transport Assistance Applications within 10 business days from the date the application is received by School Bus Services.
School Bus Services receives a high number of applications for Transport Assistance prior to the end of the year which results in longer than expected processing times due to current staff shortages. We ask for your patience and understanding during these busy times.
If your application is submitted after 15th December, your application may not be processed until the first few weeks of Term the following year. School Bus Services apologises in advance for any inconvenience.
Department of Education Term dates are available here.
Transport Application Processing Delays
Large volumes of applications are often received at the end of the school year and over the Christmas school holiday period. Applications submitted during this period are likely to encounter delays in receiving an outcome. To avoid delays, you are encouraged to submit an application as soon as possible.
For applications received during the peak period, School Bus Services staff will be in contact with you regarding your application outcome by mid-January of the new school year.
If you do have a question regarding the process or your application, please refer to our FAQ sheet in the first instance. We receive a large volume of calls during this period which detracts from staff processing applications.
Please allow at least 10 working days from your submission date before making contact regarding your application. Making contact prior to this or sending multiple requests, will not speed up the application process.
Thank you in advance for your patience and understanding.
Please note:
• If your child is changing schools or residential address, a new application is to be submitted.
• Each child requires their own application for school bus services.
Applications can be submitted by pressing the ‘Apply Now’ button above or clicking here.